START WITH STORIES

UX RESEARCH

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Coming Soon DAMS
Workflows of a 20-year-old Content Pipeline System
  • Gale (Cengage Learning) - Intern
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Coming Soon K12-PD
Opportunities for K-12 Teachers' Professional Development
  • Gale (Cengage Learning) - Intern
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Coming Soon Airbnb Data Analysis
Why Some Airbnb Hosts Have No Review
  • Airbnb - Individual Project
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Makerspaces in Libraries
Underlying Challenges of Having a Makerspace in a Library
  • Public Library - Client
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On goingPervasive Interaction Design
Augmentation of Architecture Studio with Emerging Tech
  • Group project
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OngoingPhoto Editing
Market Segment Analysis on Adobe's Photo Editing Software
  • Group Project
SOMETIMES, I DESIGN

UX DESIGN

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Ingredient Hunt
A Food Ingredients Scanner App for International Newcomers
  • UX Designer
  • Individual Project
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River
Manage Project Lifecycle Based on Job Duties
  • Interaction Designer, Bussiness Analysist
  • Pyramius (Enterprise Solutions)
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Poker Walker
Friendly Accessible Restaurant for People with Hearing Loss
  • Service Designer
  • 5% Design Action (Workshop)
  • The Best Innovative Design Award
SKILLS

RESEARCH

  • Contextual Inquiry
  • Diary Studies
  • Competitive Analysis
  • Heuristic Evaluation
  • Surveys
  • Usability Tests
  • Experiment Design
  • Group Facilitation

SYNTHESIS

  • Affinity Diagrams
  • Personas
  • User Journey Map
  • Storyboarding
  • Statistical Analysis

DESIGN / DEV

  • Wireframing
  • Prototyping
  • Video Editing
  • Agile Methodology
  • CSS / HTML / JavaScript
  • Python
 
R / SPSS
Sketch.app, Adobe Creative Suite, Invision, Axure, Omnigraffle, Github, Sublime Text, Bootstrap, Wordpress, JIRA
RECOMMENDATION
“Gale is a thinker who always strives for avenues to stretch beyond her own limits.

— Boon-Yen Loon, Director of Development at Xuenn Pte Ltd

“A lovely girl with UI , UX and art design skills. She can always provide deliverable timely and precisely. Very impressive.”

— Polo Chen, Business Analyst at Xuenn Pte Ltd

“Gale is a self starter who anticipates and resolves group needs on a before they are a problem. I like her analytical thinking.”
“Excellent management of the work.Nice thoughts on the client's problem in our project.”

— Feedback from members of project “Makerspaces in Libraries”

Photo of Gale Yang Photo of Gale Yang Photo of Gale Yang Photo of Gale Yang

Gale Yang

User Experience Researcher

Gale (Chih-Yun) Yang is a User Experience Researcher with 4+ years of professional experience in research, design and entrepreneurship. As a passionate lifelong learner, she is now studying Human-Computer Interaction at the University of Michigan.

Read Between the Lines

She loves talking to people, able to empathize with users and turn that empathy into what she does everyday. In a books exhibition, she was able to uncover latent customer needs through interviewing and finally sold 100 packages in 5 days.

Solve Problems with Rapid Iteration

As a former co-founder of a start-up, she participated in product decision from tactical details to a strategic level in an agile environment. She recruited and interviewed independently with over 14 interviewees within 45 days.

Tell Stories for Stakeholder Buy-In

In Xuenn, she led a group of senior technical people to design a mobile app. She successfully shared findings through a visually pleasing, yet convincing presentation – a core part of the idea was accepted by CEO to be started immediately.

While she is not in the field, traveling ✈️️ around with her endless curiosity 😍, exploring hidden gem restaurants 🍜, discovering corners to have perfectly-roasted coffee ☕ are always her obsessions in life. Shoot her a message at galecyyang@gmail.com